Refund policy

Last updated: November 3, 2026

Returns & exchanges

We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed and in their original condition, with tags if included.

How to start a return

Contact us through our Contact page with your order number and the item(s) you'd like to return or exchange. We'll reply with return instructions. Items sent back without first contacting us can't be accepted.

Return shipping

Return shipping is paid by the customer, except when an item arrives damaged, misprinted or isn't what you ordered.

Damaged, defective or wrong items

If your order arrives damaged, misprinted or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund at no cost to you.

Personalized items

Personalized and custom items are made specifically for you and can't be returned or exchanged unless they arrive damaged or with an error on our side.

Cancellations

Because every piece is made to order, cancellations are accepted within 2 days of purchase, before production starts.

Refunds

Once we receive and inspect your return, we'll let you know whether it's approved. Approved refunds are issued to your original payment method. Please allow a few business days for your bank or card issuer to process it.